Abbey Chase Nursing Home –
Lift Controller Upgrade

Arrival Lifts was appointed by CHD Living to carry out a crucial upgrade at Abbey Chase Nursing Home, located in Chertsey, Surrey. The site operates as a 24-hour care facility, where the lift plays a vital role in ensuring accessibility for residents and staff. When the existing lift controller developed a terminal fault, CHD Living needed a fast, reliable solution with minimal disruption. With our extensive experience working in sensitive environments, we were the ideal partner to deliver this upgrade efficiently and with care.

Project duration

The full project was successfully completed within one week. Our team worked swiftly and strategically to minimise downtime while delivering high standards of workmanship throughout.

Scope of work

We installed a brand-new lift controller to replace the failing unit, ensuring long-term reliability and improved performance. In addition, we upgraded all landing and car push stations with modern, user-friendly controls. The installation brought the system up to current safety and usability standards, enhancing the experience for both residents and staff.

Challenges & special requirements

As a nursing home, Abbey Chase operates 24/7 and houses vulnerable residents who rely on the lift daily. Uninterrupted access was a non-negotiable requirement. To meet this, we worked in close coordination with site management, planning each phase of work to align with the facility’s operational needs. This proactive communication and flexible approach allowed us to complete the upgrade without compromising resident safety or comfort.